Care for guests with heart and create an unforgettable experience!

As a dedicated service staff member in the hospitality industry, you ensure that guests feel comfortable and receive excellent service. You will learn how to take orders, serve food and beverages, and remain friendly and attentive at all times.
With comprehensive training and continuous development, you’ll be well-prepared to work across various hospitality settings – from restaurants to events.

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General

Schedule

Start

🔁 Regular start

Duration

🕒 1-4 weeks

Ongoing entry

❌ No

Costs

Total costs

💶 n/a

Education voucher eligible

✅ Yes

Certifier

📝 n.A.

Target group

This course is aimed at job seekers who are interested in the hospitality sector and enjoy working with food.
It includes individuals with or without a professional qualification, career changers with little experience, as well as migrants and refugees with A2-level language skills.
The Job Turbo initiative aims to quickly bring this potential into employment.

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Information

Course Content

• Restaurant sales: welcoming, seating guests, taking orders, saying goodbye
• Service techniques: types of service, rules
• Guest types and communication
• Handling complaints and feedback professionally
• Table settings and layout knowledge
• Restaurant linens: types of fabric, napkin folding techniques
• Menu knowledge: structure, service flow, service styles

Training Information

Type of qualification

Regulated or semi-regulated vocational training program

Class schedule

🟡 Part-time

Alongside employment

✅ Yes

Learning format

n.A.

Practical training at company

❌ No

Type of certificate

n.A.

Examination board

Relevant Chamber of Industry and Commerce

School type

Vocational training institution

Earning Potential

Salary is both income and recognition. Anyone planning to upskill should take a close look at potential earnings.

®Statistics from the German Federal Employment Agency

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